Lean Office training

DESCRIPTION: 

Getting the knowledge of Lean management philisophy and system. Reviewing the task and conditions of Lean implementation. Theoretical preparing of Lean management implementation by involving the middle and top management of a company.

GOAL OF THE TRAINING:

Supporting Lean management implementation. Training experts who have high level theoretical and practical knowledge of Lean management system application and will be able to support effectively the Lean management implementation at their organization. During the training the participants are going to apply Lean management elements in a pilot project at their organization and presenting it on the last day of the training

RECOMMENDED FOR: 

HR, CFO, sales manager, controlling, purchasing, IT, product development

 

In case of a larger number of employees, the training can also be ordered as outsourced to the company. If required, request our customized offer at the kepzes@kvalikon.hu email address.

The training programme

1st Day - Lean Management System

Lean management philosophy

History of Lean management and TPS

Lean vs. traditional production systems

Value addition conception

Lean principles (5 principles)

Lean Office

Application of Lean management by service providers and at office area

Effect of Lean implementation at work of non-production areas

Advantages of Lean management

Steps of Lean implementation

Lean assessment

Lean OFFICE principles

Customer Focus (interal customer - suppliers)

Value Stream

Continuous material and information flow

Pull system, JIT

Tranparency, visualization

Kaizen, problem solving

Work balancing

Synchronized processes

0 defect, quality first

Authorization, people involvement

Flexible organization solutions

Standard work and processes

Value Stream Mapping

Added Value

3 basic streams

Creating a values stream map

Analysing a value stream map

Future value stream

Simulation Game - Lean vs. Traditional operation

 

2nd Day

Waste elimination

Office wastes, informational wastes

Identification of wastes

Ranking wastes - Pareto principle

Waste elimination methods

Waste Hunting

Kaizen (Continuous Improvement)

Kaizen philosophy

PDCA cycle

4 principles of kaizen

Kaizen steps

5 Why method

Kaizen goals in numbers

Kaizen actions

Kaizen workshops

Before Kaizen, After Kaizen

Presentation of Kaizen results

Costs-benefit analysis of Kaizen action

Problem solving process

Tools of problem revelation

Tools of Problem solving

7 QC tools

Additional Kaizen tools:

Affinity diagram

7-step cheking list

Process charts

Process improvement steps

Lean indicators

5W 1H

Kaizen in office case study

 

3rd Day

Office Kaizen, 5S in office

Goals and expected results of 5S implementation

5S steps

Aspects of 5S methods in office

Time management, efficient electronic communication

Standards

Roles of standards

SOP

Process controlling

Benchmarking

Visual control

Kaizen in product development

Customer satisfaction survey

QFD, FMEA

People involvement

Team work

Suggestion system

Establishing a kaizen supporting motivation system

Establishing an organization system that supports Lean implementation

0 defect conception

Quality first

Flawless processes

Self cheking

Poka-Yoke

Examination

Information and application
  • Date and time:
    2024. Május 21-22, 27-28; Június 3
    and
    2024. Szeptember 23-24, 30; Október 1, 7
  • Dead line:
    2024-09-16
  • Location:
    Kvalikon Kft. 1112 Budapest, Jégvirág utca 12.
  • Participation fee (HUF+VAT):
    360.000 HUF+VAT, which includes training, teaching materials, location and meals costs
  • Meals and refreshments (HUF+VAT):
    40.000 HUF + VAT, including the cost of the coffee break, snacks, cakes, fruits and lunch

ONLINE Registration

Downloadable program